The part about photos, graphs, charts, tables and diagrams was helpful because it said which is best to use in certain situations.
The spoken text section was kind of cool to read because I just did my rhetorical analysis on Dr. Martin Luther King's spoken text. The book talked about many of the same things I did like repeating a phrase over and over.
I liked how the book said emails now feel like talking rather than writing. I agree with this statement as our technology is advancing so many people are accustomed to emails they do seem like talking. I also agree with the part about brevity. I like to email but I do not like reading very long emails. Short emails that get to the point are a lot better. I don't know much about web sites and I liked the way the author compared a web site to a writing assignment it helped me understand the creation of websites easier.

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